IT Security Services

Service	Description
Identity and Access Management	Services relating to authentication, access, role-based provisioning, etc. i.e. NetID management
Secure Computing	Services that provide a secure computing environment for end users. Includes network security, system security, application security, etc.
Security Incident Response and Investigation	Services that respond to, remediate, and seek to prevent security incidents.
Security Policy and Compliance	Services relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.

Service

Description

Identity and Access Management

Services relating to authentication, access, role-based provisioning, etc. i.e. NetID management

Secure Computing

Services that provide a secure computing environment for end users. Includes network security, system security, application security, etc.

Security Incident Response and Investigation

Services that respond to, remediate, and seek to prevent security incidents.

Security Policy and Compliance

Services relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.

FAQs - IDENTITY AND ACCESS MANAGEMENT

Why do I have to reset my password every three months?

Resetting your password every three months optimizes cybersecurity, ensures your privacy and complies with the IT standards. Here are tips on how to create a strong password.

I forgot to reset my password and my account is expired. How can I get my account back?

Go to

If you know your NetID and you know it is active, choose:

I need a new password and I have an AUP NetID

If you are an alumnus and would like to request an account or have no longer access to your personal e-mail account, please fill out the form provided on the website.

If you have other problems logging in

If you are a new employee, your account will be created once you have signed your contract.
If you have been newly admitted, you will receive your NetID within two days.
If you are trying to access a student government or club account, please contact the Student Leadership Office.

For all other cases, please contact IT Services.

What do I do if I forgot my password?

If you forget your password, go to .

If you know your NetID and you know it is active, choose: I need a new password and I have an AUP NetID.

If you are an alumnus/alumna and would like to request an account or have no longer access to your personal e-mail account, check the corresponding box and fill out the form provided.

If you鈥檙e having other problems logging in:

If you are a new employee, your account will be created once you have signed your contract.
If you have been newly admitted, you will receive your NetID within two days.
If you are trying to access a student government or club account, please contact the Student Leadership Office.

For all other cases, please contact IT Services.

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IT Security Services

FAQs - IDENTITY AND ACCESS MANAGEMENT

Contact IT Services