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Project Management

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The office of Information Technology Services coordinates and manages all large IT projects, from initiation,ÌýplanningÌýand deployment to closure. The Services areÌýalso in charge ofÌýproject intake and the management of priorities withinÌýthe guidelines established by the University.ÌýÌýÌý​

What is a project?

There are no hard and fast rules to determine whether a request for ITS implementation resources isÌýbest prioritized, evaluated and managed as a project.ÌýHowever, certainÌýcharacteristicsÌýare commonÌýto most projects.ÌýChecking if your request matches those characteristicsÌýis the first step towards deciding how to best handle a request.ÌýÌý​

A typical project will:​

Have defined deliverable with results that included specific outcomesÌý

  • Usually these involve an implementation of a product or building of an applicationÌý

  • They may include the creation or development of a specific business processÌý

Require planning with a specific start, end, schedule, and approach.Ìý

  • They are complicated enough to require detailed planning to completeÌý

  • Usually involve a team of IT and functional members to accomplishÌý

Utilizes resources specifically allocated to the work.ÌýÌý

  • For ITS, projects normally require at least 40 hours of dedicated IT analyst and developers timeÌýÌý

  • Require resources that will last over the project's duration timeÌý

Project Request

ProjectÌýrequests start with the submission of .ÌýTheÌýIT Project teamÌýwill review this submission and setup a meeting in order to gather additional information.ÌýThis is the initial stage in considering projects and will determine if yourÌýproject idea shouldÌýbecome a project request.Ìý Dependent upon a project's scope, a project request willÌýrequireÌývarious approval levels.

The Project Request Lifecycle is threefold:

  • Identify and Define Your Idea and Needs for a Project - Departments should complete the ITS Project Idea Submission form to begin the process. This task is primarily done at your department level, however the IT Project team is available to provide assistance.Ìý
  • Develop the Project Request - The IT Project team will work with your department's functional lead to review your idea and, if appropriate as a project, develop your idea into a request.Ìý This includes flushing out needs, requirements, justifications, and scope of work.Ìý
  • Request Evaluation - Dependent upon a project's scope, resource requirement, and/or cost, requests require differing levels of review, approval, and prioritization.Ìý The IT Project team will work with your project's functional lead to evaluate your department's request as required.Ìý

Project submission workflow: